RETURNS & REFUNDS
How can I return an order/item?
You have 14 days from receiving your order to register your return, with any items being returned sent back within 28 days. We only accept items for return as long as they remain unopened and unused. We cannot accept items that have been opened or wh
Do you offer free returns?
Please note that Inish Pharmacy does not offer free returns. Customers are responsible for covering the cost of returning any unwanted items. We recommend using a tracked postal service to ensure your return reaches us safely. We can only accept item
Do you have a returns period?
All returns must be reported within 14 days from receiving the parcel. All goods must be returned to us within 28 days of when the order was first received by you. To report a return, please Click Here
I returned my order, when will I get my refund?
Once we have received your returned order and it has passed our returns inspection, your refund will be processed. The time it takes to receive your refund depends on your payment method. Refunds usually show back in your account within 2-3 working d
My item appears to be faulty, I want a refund?
If you believe your item is faulty, please contact our Customer Service team as soon as possible with your order details and a description (or photo) of the issue. We will review your request in line with our returns policy and if the item is confirm
Why has my order been returned to you?
Orders may be returned to us by the courier if the delivery address was incomplete or incorrect, if the package was not collected within the designated time frame, or if delivery was refused. Once we receive your returned parcel, our team will contac
Can I exchange an item?
Inish Pharmacy does not offer exchanges. However, you may be eligible for a refund if your item meets our refund guidelines. Check eligibility
My refund is incorrect
We are sorry if we have made a mistake with your refund. There are a few things that may affect the amount you have been refunded:. If you believe your refund is still incorrect, please do not hesitate to contact our Customer Care Team.