Why has my order been returned to you?Updated 3 months ago

Orders may be returned to us by the courier if the delivery address was incomplete or incorrect, if the package was not collected within the designated time frame, or if delivery was refused. Once we receive your returned parcel, our team will contact you to discuss the next steps. 

How to avoid returns 

Please double-check your name, full address and Eircode, add a contact number for the courier, and monitor tracking updates. If using a pickup point, collect within the stated timeframe.