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I'm having trouble paying for my orderUpdated 15 days ago

If you are having trouble paying for your order, please ensure you have checked the following:

  • The card details you have entered, including the expiry date, card number and the three-digit security code, are correct.
  • You have entered the billing address, including the house or flat number, correctly.
  • Your billing address matches the one registered to your card.
  • You have set up the 3d Secure payment with your bank provider. 3D Secure is an additional step you can enable to happen every time a card transaction is made online.

If your payment method has been declined, this may be an issue to raise with your card provider. In the meantime, please select a different payment method to complete your order.

If you have any issues, please contact our team here

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